Privacy Policy

At Sneaks, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website or place an order with us.

By using our website, you agree to the practices described in this policy.

Information We Collect

We may collect the following types of information when you interact with our website:

Personal Information
  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information

Account Information
  • Login credentials

  • Order history

  • Wishlist and saved items

Technical Information
  • IP address

  • Browser type

  • Device information

  • Cookies and usage data

This information helps us improve your shopping experience and provide our services effectively.

How We Use Your Information

We use your information to:

  • Process and deliver orders

  • Provide customer support

  • Send order updates and tracking information

  • Improve website performance and user experience

  • Prevent fraudulent activity

  • Send promotional emails and marketing communications

You may opt out of marketing communications at any time.

Payment Information

All payments are processed securely through trusted third-party payment providers.

Sneako does not store or have direct access to your complete payment card details.

Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Remember user preferences

  • Improve website functionality

  • Analyze traffic and user behavior

  • Personalize shopping experiences

You can manage or disable cookies through your browser settings.

Sharing Your Information

We do not sell your personal information.

Your information may be shared with trusted third parties only when necessary, including:

  • Shipping and delivery providers

  • Payment processors

  • Analytics and marketing platforms

  • Fraud prevention services

These partners are only given access to information required to perform their services.

Data Security

We implement industry-standard security measures to protect your information against unauthorized access, misuse, or disclosure.

While we work to protect your data, no online platform can guarantee absolute security.

International Users

If you access our website from outside our operating country, your information may be transferred and processed in different jurisdictions where privacy laws may vary.

By using our services, you consent to these transfers.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Request corrections or updates

  • Request deletion of your data

  • Withdraw consent for marketing communications

  • Request a copy of stored data

To exercise these rights, please contact our support team.

Children’s Privacy

Sneako does not knowingly collect personal information from individuals under the age of 13.

If we become aware that such information has been collected, it will be removed promptly.

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